BTS SIO Option A: ‘Infrastructure, Systems and Networks Solutions’

Participate in the production and supply of IT services to an organisation, either as an employee of that organisation or as a contributor to a technology consultancy.

Propose a set of technical infrastructure solutions to meet a need, backed up by operational maintenance and support activities, to which the IT service provider commits.

Adapting infrastructure solutions and ensuring the optimal operation of IT equipment and services:

- installation, integration, administration, securing of IT equipment and services;

- operation, supervision and maintenance of a systems and networks infrastructure;

- choice and implementation of hosting solutions;

- definition and configuration of client workstations, servers and interconnection equipment, deployment and maintenance;

- management of infrastructure assets: upgrade and investment solutions;

- seeking appropriate responses to infrastructure upgrade requirements or problems relating to the provision of IT services;

- incident resolution and user assistance;

- maintaining the quality of IT services, measuring the performance of an infrastructure;

- detection, reaction and investigation following a security incident.

Provide a service that takes account of operational risks, quality requirements and compliance with norms and standards, as well as legal obligations.

The training course is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote practical and progressive learning.

BC01 – IT support and service provision

• Managing IT assets
  
• Responding to incidents and requests for support and upgrades
• Developing the organisation’s online presence
• Providing IT services to users

BC02 – Systems and network administration

• Designing a network infrastructure solution
  
• Installing, testing and deploying a network infrastructure solution
• Operating, troubleshooting and monitoring a network infrastructure solution
  

BC04 - Cybersecurity of IT services

• Protect personal data
• Safeguard the organisation’s digital identity
  
• Secure users’ equipment and usage
• Ensure the availability, integrity and confidentiality of the organisation’s IT services and data against cyberattacks
  
• Ensuring the cybersecurity of a network infrastructure, a system or a service

General knowledge and expression

English language expression and communication

Mathematics for computing

Economic, legal and managerial knowledge for IT

Throughout the course, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor learning to each individual’s needs.

The work placement also enables students to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology favours a practical, work-focused approach: case studies, role-plays, simulations and collaborative activities enable learning in conditions that closely mirror the real-world workplace.

• Diploma from the Ministry of Higher Education and Research Level 5

Further information on this qualification (RNCP40792, exact title of the qualification, name of the awarding body, date of registration of the qualification) by clicking here.

• All audiences

Have a Bac STG or STI DD or S or ES or Bac Pro SEN or significant experience in the field.

A fairly good level in mathematics and good digital literacy.

Interest in network management and IT.

Training for a mixed public, acceptance subject to validation by the host establishment

• Fully classroom-based training

• Group lessons

• Equipped technical platforms

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

For beneficiaries with disabilities: possible adaptation of training and certification procedures, support from the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Certification assessments may take the form of in-course assessments (CCF) and/or final examinations.

Support with exam preparation is provided throughout the course to help candidates succeed.

This qualification is awarded following validation by the academic examination board.

If a candidate fails to obtain the qualification, they retain the credits for the modules they have passed and may retake the outstanding examinations at a later date. The modules passed remain valid for 5 years.

Interview by appointment.

Applications on Parcoursup.

Mixed-gender training: Mixed-gender apprentices are apprentices who follow their training within a class made up of students with school status.

Acceptance is subject to validation by the host establishment and subject to available places.

Apprenticeship training: The training is accessible subject to validation of your application as well as the position in the company (diploma compliance).

Continue on a Professional Degree

or find a job as:

- system and network administrator;

- security administrator;

- system and network support;

- pre-sales technician;-infrastructure technician;

- development and operations technician;

- maintenance technician;

- network -telecom technician;

- support and deployment technician;

- system and network technician.

Access for people with disabilities

Success rate: 100% out of 1 person sitting the exam

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Satisfaction rate: 89% out of 1 people who responded to our satisfaction survey

Study continuation rate: 100%

Interruption rate during training: 0%

Termination rate of apprenticeship contracts concluded: 0%

Added value of the establishment: cliquez ici